Privacy policy

Who provides this notice

This standard privacy policy is provided by Clubex for Clubex-powered club websites. The club operating this website remains responsible for club-specific decisions, content, orders, member services, communication, and the lawful basis for club-specific processing. Clubex provides the technical platform, account infrastructure, hosting, and security tooling.

GDPR roles

For data processing decided by the club, the club is the controller and Clubex acts as processor or technical service provider under the club’s instructions. Clubex is controller only for its own platform operations, such as Clubex account management, authentication, security, abuse prevention, billing, platform support, and legally required records.

Data we process

Depending on the website features used, Clubex may process account details, profile information, contact details, addresses, sharing preferences, webshop orders, access rights for protected content, consent choices, and technical security logs.

The website may also process information entered into forms, checkout flows, registrations, event signups, or other Clubex modules enabled by the club.

Why we process data

Data is processed to provide the website, authenticate Clubex accounts, display protected content, handle webshop orders, support club communication, keep the platform secure, and meet legal or accounting obligations where they apply.

Sharing with the club and providers

Clubex shares data with the club only where needed for the requested service, where the user has chosen to share profile, contact, or address details with that club, or where the club has configured a lawful Clubex module that requires the data. Technical providers may process data for hosting, security, payment, delivery, analytics, or email delivery when those features are enabled.

Cookies and external content

Clubex uses necessary cookies for sessions, security, language settings, carts, and consent choices. External media or optional integrations are loaded only when required by the website feature or when the user allows them.

Accessibility preferences

Visitors can use the accessibility controls on Clubex-powered websites without signing in. In that case, the preferences are stored only in the browser. If a user signs in and chooses to save accessibility preferences, Clubex stores the minimal preference values on the Clubex account so they can be applied on other club websites. Users can reset and delete these saved preferences from the account accessibility page.

Retention and rights

Data is kept only as long as needed for the service, legal obligations, dispute handling, or platform security. Users can manage their Clubex account data and sharing preferences from their account area and may request access, correction, deletion, restriction, or portability where applicable.